What Do Leaders of Successful Businesses Do? And 7 Habits of Effective Leaders

What Do Leaders of Successful Businesses Do?

For a business to be successful, it must have a strong leader. Leadership can make or break a company. This is why public companies pay several million dollars for a new chief executive officer. Below are nine characteristics of successful business leaders. It is therefore important to ensure you are equipped to manage the situation in the best way possible.

Guy Kawasaki has given his opinions on how to handle this difficult process in his recently released book; “Reality Check”. We have summarised a few of his key tips below:

1. Have a positive attitude. Believe that your business is the best business in the world. Self-confidence leads to decisiveness and in particular, the ability to back your own judgment and to take risks. Be determined. Be persistent. Be resilient. Overcome setbacks. Do not dwell on past mistakes and learn from your errors.

2. Love what you do. Enjoy your work and the challenge it provides. Work should be fun, not merely something to be tolerated. Enthusiasm generates a hard work ethic and a passion which becomes part of the culture of your business.

3. Seek wealth creation. Aim to maximise your sales by increasing your prices, selling more to your existing customers or obtaining more customers either in your local area, in another state or in another country. Control your costs. Eliminate waste. Sell unproductive assets and discontinue unprofitable products. Know your business. Measure your marketing. Strategic partnerships with suppliers and customers can give your business greater flexibility and enable you to better manage your costs and maintain or increase your margins. Maintain your competitive advantage. Study your competitors’ assets, capabilities, marketing, costs and culture.

4. Delegate. It is impossible to do everything yourself. It is also unwise as it is more productive to get those with the appropriate skills to do appropriate tasks. The ability to get people with different skills to work as a team is a starting point for all successful businesses. Recruit high quality staff with complimentary skills and organise these people in the most efficient way. Motivate your staff and encourage them to think independently. Non-performing staff which don’t fit the culture of your business need to be replaced quickly because they can affect relationships with your customers and other staff members and ultimately the profitability of your business

5. Seek financial, marketing and legal advice. Have a vision and clear goals. These goals should include future income and the achievement of various tasks. A strategy to grow the business and a detailed business plan consisting of marketing and financial plans are important. Manage your growth at a rate that enables your cashflow to remain positive.

6. Concentrate on doing what you do best. Specialise. Focus on single industries rather than diversifying. Maintain your core business. Outsource non-core activities and functions. Dominate a niche market rather than attempt to serve a large number of markets.

7. Have systems in place. You need the business to run efficiently even if you are away from the office for 12 months. The best example of a company with efficient systems is McDonalds. Teenagers can run their outlets profitably and efficiently because appropriate systems are in place.

8. Worksmart. Success does not mean working 100 hours a week. Today, it is more likely to mean working 35 hours a week and spending time with our family and pursuing your leisure interests. Working smart is much more important than working hard. Spend time working ‘on’ your business and not ‘in’ your business. Seek continual improvement. This may mean more efficient procedures, better systems, better marketing or better cashflow.

9. Have a good support base. Hire staff you can rely on for advice. However, use discretion when listening to advice from others. Encourage training. Foster an attitude of continuous learning both for yourself and your staff. Have a mentor. Be a mentor to your senior staff. Read and attend seminars. Notice what others are doing.

7 Habits of Effective Leaders

EFFECTIVE LEADERSHIP IS something we need to focus on daily. It’s something that takes practice, questioning how well you’re doing, reassessing and best of all continuing to try!

Like any learning, watching others who are good at leading and following their example (otherwise known as R & D – rip off and duplicate) is a successful strategy to follow. So here are the habits of effective leaders:

Clarity of Vision (and ability to share that vision).
Healthy discontent for the present.
High standards of excellence.
A sense of urgency (operating at pace).
Strong commitment to implement.
Ability to eliminate likely distractions.
Build a strong team.

Business VoIP – Is a Hosted Solution the Way to Go?

You have many choices to look at when looking at VoIP. Hosted or on site is just one of them. There are good things to say about both. To me it all breaks down to the practical applications. For instance do you have multiple locations. Or do you have any workers that work remotely. Would you like those option somewhere in the future. Are you utilizing MPLS technology. The fact is that now is the time to ask these questions. Not merely do I like the Idea of hosted or on site. My suggestion is to really look hard at what you want your network to look like and then make the choice based on the direction you want to go.

That being said there are many good reasons to go with hosted solutions. The fact is that as long as you have hosted solution that offers redundant servers, a robust backbone, and an SLA that offers 5 9’s reliability. You can’t go wrong with a hosted solution. Most come with a total package. You eliminate soft costs involved with managing your own system. Best yet, if new features or phones come up you can easily access the new technology with out having to make huge capital investments in software and license costs.

Also, Voice T1’s/PRI’s can handle 23 calls, so 4 T1’s x’s 23 is 92 calls at once, whereas with Hosted at 40K per voice call you only need 3 T1’s to support 105 calls at once. (40K x’s 105 calls is 4.2MB on a bonded 4.5MB data circuit).

Another really big advantage of Hosted is that no VPN or VPN appliance is needed for remote offices or home-workers, the SIP stations are very Plug & Play. With Cisco, Shoretel, Avaya etc, a VPN is required to the home, and then, once set up, that station is not too mobile, versus a Plug & SIP station can be taken anywhere in the world and will boot up and work great without VPN. This is huge. In fact, many firms that are embedded with large investments into Cisco, Avaya etc, are beginning to bring a SIP trunk into the PBX and then let the Hosted Provider handle the handshake between the PBX and the Home Workers – it’s more affordable, easier to set up and manage, more mobile, and the quality is more consistent. This is due to the fact that a $2M carrier grade hosted switch does a better job than a $200K PBX as it contains higher grade carrier components such as an SBC (session border controller- a little $200K component) to make things easier – eliminates the need for VPN, gets around firewalls and more. A SIP trunk into a PBX connected to Broadcore, and, for example, 50 home workers on DSL/Cable, would create seamless extension dialing between the Broadcore phones (for example Polycom stations), and the PBX stations – the hosted provider is connected to both, and creates a 4 -digit dialing plan from home phones to PBX phones. Very cool.

All that being said it is really up to you to decide what is important to your Enterprise. Then seek out the best solution that fits your expectations for the next 5 to 10 years.

For help finding that best solution … use the no cost service available at Business VoIP Solution.

Time Management Checklist for Super Busy Entrepreneurs

Anyone who has started their own business or who has been running their business for years; will agree on one thing – managing time effectively is pivotal to success or making money sooner. It is as simple as that, it directly influences your results in business.

If you have just started, it goes without saying that you are most likely juggling several balls at once. Helping hands are few, so you are forced to do everything and be everything, the accountant, the marketer and the visionary, etc. You work like a ‘one man army’, it leaves you out of breath and often overwhelmed.

There are only a certain amount of hours a day and you need to optimize how you spend those hours, because time is certainly money. If you are able to chalk out a time management strategy, your productivity will increase tremendously and so will your results.

Developing time management skills and finding ways to really leverage your time, is often pushed down the list of our priorities due to pressing operational demands. If you don’t have time to create a strategy, here are 5 simple ways that you can improve your time management skills and your results.

1. Be specific about goals and how to achieve them

Always align your actions with your goals. This might sound obvious, but are you doing it? There are two parts to this tip… first you need to have clear goals that you are working towards; with deadlines. How much money do you want to make by a certain time for example.

Secondly, you need to be clear on what you should be doing every day that will lead to the achievement of your bigger goals. Don’t aimlessly take action based on what you ‘think you should’ be doing. Your goals and actions need to be connected; otherwise you will find that you work on tasks that give you a sense of accomplishment, but no real results. It all starts with creating your roadmap to success.

2. Organize yourself

Implement whatever type of system will work best for you, but you need to have some sort of structure to be organized. Getting organized is about having an organized mind, and a system which supports you to do things more effectively and efficiently. There are many time management tools that ironically, unless used properly, are actually counterproductive. So don’t be put off if what you have tried doesn’t work, it most likely doesn’t work because you have not been shown how to make it work.

3. Know where you need to improve

Nobody is perfect, while you are good at some things, you could be weak at some others. Of course we all have our blind spots, but the real question is, are you open to identifying them? There is no point in learning new time management skills, if you haven’t mastered the skills you have now. Identify your time thieves, what are you doing that is undermining your results? Be honest with yourself and focus on correcting one thing at a time. You know if you don’t manage your email well or if you procrastinate every day, now you need to do something about it.

4. Develop your awareness skills

Time management is not only related to planning, prioritizing, delegating, etc. In fact, most of your struggles to manage your time come from you, and how you are thinking. Developing awareness at times when you don’t feel like doing something, or when you fear something or resist something, will help you to manage your time better.

Why? Let’s say that you are procrastinating with certain tasks. You might be procrastinating because you aren’t actually motivated to do that task, or you aren’t actually clear on why you are doing it. Either way, unless you take time to become aware of the reasons you are behaving the way you are, you won’t be able to fix the root, the cause of the problem. Until you fix the root of the problem, you will continue to experience it and your business will suffer as a result.

5. Stay focused

Even if you have your sights set on your goals, you might find it difficult to stay focused. Just before you begin the task at hand, make it easier for yourself to stay focused. Remove distractions around you, prevent interruptions and commit to completing the task before starting something else. It is when we start and stop, when we change our focus or we give into other stimulus, that we really waste the most time. There are many ways in which you can boost your focus, go for it!

Starting a business isn’t easy, but well worth it. Don’t waste time doing things ineffectively, when the effort required to master your time, will support you in mastering your success. Often, it is not time that is lacking, but time management skills – Kirstin O’Donovan

To Your Success!

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